Guarented Warranty Terms and Conditions

Duration: Guarented Service Warranty of 3 Years covering all the issues occurring due to material /manufacturing defects.

Note: Repair or replacement will be carried out through the Company's Service Centre only.

Any spare part, new material or fixture that may be needed to repair the product is chargeable.

For service related issues, kindly drop an email to support@guarented.com

 

THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES

  • Damages caused by the usage of the product beyond its purpose.
  • Wear & tear in the course of product usage.
  • It doesn’t cover the existing defects which were mentioned during the purchase.
  • Damages due to misuse/third party repair attempts are not covered under the warranty.
  • Warranty does not cover damages due to external factors
  • If the product has failed under certain conditions/types(example: Waterlogging, Misuse etc.)
  • The original serial number is removed, obliterated or altered from the machine or cabinet.
  • Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.

Washing Machine

Warranty is applicable for:

  • Water leakage.
  • Unusual sound /vibration.
  • External electric shock.
  • Not spinning.
  • Not cleaning clothes properly.

Warranty is not applicable for:

  • Any damage caused due to the use of unprescribed washing powders.
  • Any damage /scratches caused due to an external force.
  • Any damage caused due to overloading the machine.
  • Any damage caused due to short circuit.

Refrigerators

Warranty is applicable for:

  • Not getting powered-on.
  • Insufficient/ No cooling.
  • More cooling/Freezing.
  • Defrosting issue.
  • Water leakage.
  • Unusual sound /vibration.
  • External electric shock.

Warranty is not applicable for:

  • Broken bottle racks /Shelves.
  • Any damage /scratches caused due to an external force.
  • Any damage caused due to short circuit.

Microwave 

Warranty is applicable for:

  • Not getting powered-on.
  • Unusual sound /vibration.
  • Electric shock /Sparking.
  • Not heating.
  • Showing Error while operating.

Warranty is not applicable for:

  • Any damage caused due to the use of unprescribed cookware /dishware.
  • Any damage /scratches caused due to an external force.
  • Any damage caused due to the spilling of any kind of liquid inside the microwave.
  • Any damage caused due to short circuit. 

Television 

Warranty is applicable for:

  • Not getting powered-on.
  • Electric shock /Sparking.
  • No/ interrupted Display.
  • No/ Bad Sound.
  • Any input (USB, HDMI, AV etc.) not working. 

Warranty is not applicable for:

  • No warranty on remote and cables.
  • Any damage /scratch caused due to an external force.
  • Any damage caused due to short circuit. 

Furniture

  • Wooden Furniture: GuaRented will repair or replace any product with a manufacturing or material fault for the duration of the warranty period.
  • Sofa: the cushions do get softer over time and will conform to the shape of the user, or the position the user sits in. Fibre-filled backs and armrests will flatten with time. We also do not offer any warranty on upholstery for sofas.

The warranty does not apply to:

  • Normal wear and tear, including pilling, fading, loss or deterioration (of the whole of the product or its components).
  • Damage caused by improper use, cleaning, negligence, treatment, transportation, storage of the products or otherwise caused by your acts and/ or omissions.
  • Damaged caused by any modifications, alterations, improper assembly, tampering or products used in an abnormal manner and not for the products intended purposes.
  • Damage caused by exposing the products to the sun, extreme heat or cold, or chemicals/agents that are known to damage the finish of the product.
  • Body impressions on mattresses, sofas and chairs where the indentation is less than 10%.
  • It doesn’t cover the existing defects which were mentioned during the purchase.
  • Repair due to misuse/third party repair attempts is not covered under the warranty.
  • The original serial number is removed, obliterated or altered from the machine or cabinet.
  • Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to service Centre or purchaser's residence.