Frequently Asked Questions (FAQs)

  1. How can I place an order on Guarented Home Solutions?

   To place an order, simply browse through our collection, select the items you want, and add them to your cart. Once you're ready, proceed to the checkout page, fill in your details, and make the payment.

  1. What payment methods do you accept?

   We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. Your payment information is secure and encrypted.

  1. Do you offer customization options?

   Yes, we offer 100% customization options for all the products. After choosing a product you can call us directly at 08046800076  and request for customisation. Our products are 100% customisable.

  1. How does the delivery process work?

   Once your order is confirmed, our team will get in touch to schedule the delivery. We aim to deliver your furniture within the estimated time frame of 0-72 hours..

  1. Is assembly included?

   Yes, for most items, we offer free assembly services. Our delivery team will assemble and set up the furniture for you.

  1. What if I need to reschedule my delivery?

   If you need to reschedule your delivery, please contact our customer support team at  08046800076 at least 48 hours before the scheduled delivery date. We'll do our best to accommodate your request.

  1. What is your return policy?

   We have a hassle-free return policy. If you're not satisfied with your purchase, you can initiate a return within 10 days.

  1. How can I track my order?

   Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to track the status of your delivery.

  1. Do you offer warranty on your products?

   Yes, most of our products come with a warranty. Warranty details can be found on the product page. For any warranty-related queries, please contact our customer support team at  08046800076.

  1. How can I reach your customer support?

   You can reach our customer support team via phone at 08046800076 or email at support@guarented.com. Our team is here to assist you with any queries or concerns you may have.

  1. Can I cancel my order?

   Yes, you can cancel your order within a certain time frame after placing it. Please align our customer support team by calling at  08046800076 .

  1. Do you offer bulk orders?

   Yes, we offer bulk order discounts. Please contact our sales team at support@guarented.com or 08046800076  for inquiries regarding bulk orders.

  1. What is your delivery area?

We currently deliver to Bengaluru. If your location is not listed, please contact us via phone call at 08046800076 to check if delivery is possible.

  1. Can I change the delivery address after placing the order?

Changes to the delivery address can be made within 24 hours of placing the order. Contact our customer support team at 08046800076 to request the change.

  1. Are the product images on the website accurate representations?

Yes, we strive to provide accurate images and descriptions of our products. However, there may be slight variations due to screen settings and photography lighting.

  1. How can I provide feedback or reviews for products?

We welcome your feedback and reviews! You can leave a review on the product page or contact our customer support team via phone call at 08046800076 or email us at support@guarented.com to share your experience.

  1. Why should I buy furniture online?

Buying furniture online offers convenience, a wide variety of options, competitive pricing, and the ability to compare products easily. You can shop from the comfort of your home and have items delivered to your doorstep.

  1. How do I know if the furniture will fit in my space?

Check the dimensions provided on the product page and measure your space accurately. 

  1. What are the care instructions for my furniture?

Care instructions vary by product, so be sure to check the product description.  Generally, keep furniture away from direct sunlight, moisture, and clean it regularly with a soft cloth.

  1. Can I see and touch the furniture before purchasing?

While we don't have physical showrooms, we provide detailed images and descriptions to give you a clear idea of the product. Additionally, our customer reviews can offer insights from other customers. You can also contact us via phone call at 08046800076 for any assistance.

  1. How do I know if the furniture is of good quality?

Quality is a priority for us. Look for details such as material information, construction techniques, and customer reviews. Our products are designed to meet high standards of durability and aesthetics.

  1. Is online payment safe?

Yes, we use secure payment gateways to ensure your payment information is protected. Look for the lock symbol in the browser bar and "https://" in the website URL during checkout.

  1. How do I take care of wooden furniture?

Wooden furniture should be kept away from extreme temperatures and moisture. Regularly dust and clean with a damp, soft cloth. Using furniture polish occasionally can help maintain its shine.

  1. Can I purchase furniture for commercial use?

Yes, we offer contract-grade furniture suitable for commercial use. Contact our sales team at 08046800076 for more information on commercial orders.

  1. What if my furniture arrives damaged?

In the rare event of damage during transit, please contact our customer support at 08046800076 immediately. We'll assist you with a replacement or repair.

If you have any more questions, feel free to get in touch with us through phone call at 08046800076 or email us at support@guarented.com. We're here to make your furniture shopping experience smooth and enjoyable!